100% Satisfaction Guarantee: We are obsessed with your satisfaction. As such, we are proud to offer a 100% Satisfaction Guarantee. If you find that you are not satisfied with a pool cleaning, let us know and a service manager will re-clean it free of charge. If you still aren’t satisfied, we do not expect you to pay and will issue you a full refund! We ask that you let us know within 48 hours. This helps us identify potential causes of the issue so we can prevent it in the future.